Squarebox

Clip Viewer plays black video

With the latest release of the Java for OSX 2013 -003 software update from Apple. The protected player within CatDV 10.0.4 and below does not function correctly.

This is fixed in CatDV 10.0.5 and above.

Symptoms

The CatDV clip viewer plays back black screen only and audio is unaffected.

Workaround for CatDV clients before 10.0.5:

In Preferences go to Media Playback and deselect Protected Player.

This will now restore normal video playback.

However the option to have the video playing as a separate quicktime process is currently unavailable.

Last updated – April 2013